FAQ
1. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure online payment methods to ensure your transactions are safe and convenient.
2. How long does it take to receive my order?
Orders are typically processed within 2-3 business days, and shipping times vary depending on your location. Please check our Shipping Policy page for estimated delivery times.
3. Can I return or exchange a product?
Yes, we offer a 30-day return policy for all unworn items in their original packaging. For more details, please refer to our Return Policy page.
4. Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping rates and times will be calculated at checkout based on your location.
5. How do I care for my necklace?
To keep your jewelry in top condition, store it in a cool, dry place and avoid exposure to water, lotions, and perfumes.
6. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your package’s status.
7. Who can I contact for support?
For any additional questions, please contact our customer support team at necklacen2024@gmail.com